Frequently Asked Questions

 

How do I register and what is the cost?

You can register HERE. When you register, you will be asked to enter your DBIA username and password. If you already have a DBIA account, your username is your email address. If you do not have a DBIA account, you will need to create one to complete registration for the virtual event.

 

INCLUDES ACCESS TO THE SESSIONS,
KEYNOTES AND EXHIBIT HALL
VIRTUAL ONLY
MUST REGISTER BY OCT. 22
Academia Member
Non-Member
$200
$300
Gov. Agency/Private Owner Member
Non-Member
$200
$300
Practitioner Member
Non-Member
$550
$675
Student Member
Non-Member
$15
$25

 

What is my username/Password?

The email address used when registering serves as your conference login. 

Login: Your Registration Email
Password: DBCE20 The password is case sensitive. Please make sure you are not accidentally adding a hidden space before or after your email or password in the log in fields. 

 

I was registered for an earlier conference and have requested that my registration be transferred to the virtual Conference. How do I login?

A confirmation was sent to you with login details. If you did not receive this confirmation, or have other questions about how to login, please contact our conferences team at conferences@dbia.org.

 

Can I share my registration access with another co-worker?

No, registration is unique to you and is linked to your DBIA account.

 

What happens if I miss a live session or cannot attend?

If you register but happen to miss any of the live webcasts, no problem! Each session will be recorded and available on demand after the event.

 

How do I access the sessions?

All registered attendees can log in from the Conference homepage. You can then access all sessions by clicking on the "Enter Sessions" tab in the top menu bar. From there, select the conference day you would like to view. Click on any session title and access the "View Session" button. You can also save these sessions to your calendar from the program.

 

How can I receive CEUs for the conference?

Complete the short survey at the conclusion of each session you attend, and you will be able to print a Certificate of Attendance. Individuals who attend the full Design-Build Conference & Expo beginning with the opening session can earn more than 50 hours of Continuing Education Credits (CEUs). Federal Design-Build Symposium attendees can earn up to 12 CEU hours. DBIA is an approved AIA provider, including HSW credits. Please see the AIA form for AIA approved sessions.

 

Sessions & Networking

When will conference session recordings be available for viewing and how do I access them?

Concurrent session recordings will be available following each session. General Sessions recordings will be available within 4 hours of each session. Attendees will have access to the on-demand, post-conference sessions through date.

 

How do I access copies of the PowerPoint presentations?

PDFs of speaker PowerPoint presentations can be found under the “Files” tab for each session.

 

How do I connect with other attendees and colleagues during the conference?

You will be able to connect with other attendees and colleagues using the Discussion feature available during each session.

 

Exhibit Hall & Company Showcase

When is the Exhibit Hall open?

The 2020 Exhibit Hall and Company Showcase will open a week before the conference so you can visit even before events begin. During the both Federal Design-Build Symposium and Design-Build Conference and Expo you can visit 24/7. We hope you’ll also join us for special activities scheduled during these Exhibit Hall hours:

 

Tuesday, October 27
1:30-2:15p
Wednesday, October 28
4:45-6:45p
Thursday, October 29
1:00-2:00p
4:15-6:15p
Friday, October 30
1:00-2:00p

 

Will exhibit personnel be available to meet me?

Absolutely! Exhibitor personnel will be available to chat and answer questions during all scheduled morning and afternoon breaks, lunches, and evening networking times. You can also leave a chat message for them anytime and they’ll get back to you. 

 

Technical Issues

I am having trouble with the audio, the streaming stopped… what do I do?

If you are not able to hear any audio through your computer speakers check to make sure your speakers are not muted or turned off.

The next step is to refresh your screen by pressing the F5 key on your keyboard or clicking the “refresh” button in your web browser.

 

The slides are not loading; I can’t see the slides, other technical issues.

Chrome and Firefox are recommended browsers. Do Not use Internet Explorer.
Please ensure your organization meets hardware, software and bandwidth requirements. Take this requirement check in advance of the conference, to allow time for troubleshooting.

Step 1: Perform a browser test here. If you see the video and hear music that means you passed and can close that window.

Step 2: Please review the following Technical Requirements and be sure your system and networks are up to date.

Minimum System Requirements:

2.0Ghz Processor or faster 2 GB RAM (Greater than 2 GB recommended)

Minimum Browser Requirements:

Browser must support HTML-5. To detect your browser version, run https://whichbrowser.net/

Windows 7 or later Mac OS X 10.9 or later
Chrome 60 or greater
Firefox 52 or greater
Edge 14 or greater
Safari 10 or greater iOS 10 or greater
Internet Explorer 11

IP Addresses and Ports to Allow for HTML5:

72.32.161.112 port 80, 443 (web and audio) 72.32.200.104 port 80, 443 (web and audio) 72.32.221.65 ports 80, 443 (web and audio) 72.32.221.66 ports 80, 443 (web and audio) 67.203.7.114 ports 80, 443 (web and audio)

Other Recommendations:

  • It is recommended that you use a PC or MAC with an updated Internet Browser.
  • Disable the pop-ups blockers in your Internet browser settings.
  • Confirm your internet browser is Active X enabled.
  • WiFi is not recommended. WiFi signal strength can vary causing bandwidth to increase or decrease. We recommend a wired connection, when possible, for a consistent signal and consistent bandwidth.
  • Audio is projected through your computer speakers. Be sure your computer speakers are on and the volume is up.